Shipping policy

Delivery Area

Habitatdeco currently ships within mainland France only. We do not deliver to Corsica, Monaco, or overseas territories (DOM-TOM).

Order Processing

Orders placed before 2:00 PM CET on a business day are processed the same day. Orders placed after this time, or on weekends and French public holidays, are processed on the next business day. Processing takes 1–2 business days.

Delivery Timeframe

Once your order is handed to our carrier, standard delivery within mainland France takes 3–5 business days. For remote areas or bulky furniture items, allow an additional 1–2 business days. Delivery estimates are displayed on each product page and confirmed in your shipping notification email.

Shipping Cost

Shipping is free for all orders delivered within mainland France. No additional delivery charges apply at checkout.

Carrier and Tracking

We ship with. Once your order is dispatched, you will receive an email with your tracking number and a direct link to monitor your parcel. You can also check the status in your account under “My Orders.” If tracking has not updated within 48 hours, contact us at info@habitatdeco.my.

Damaged or Lost Parcels

If your parcel arrives damaged, photograph the packaging and contents before opening it fully, and contact us within 48 hours of delivery at info@habitatdeco.my with your order number and photos. We will open an investigation with the carrier and arrange a replacement or refund. For parcels confirmed lost in transit, we will reship or refund once the carrier’s investigation is complete, typically within 10 business days.